¶ Add Facebook Chat Plugin to your website
Chat Plugin is a free chat extension that you can install on your website to enable messaging. When people visit your website and click on the chat button, it will send them directly into a Messenger conversation to chat with your business. If people are logged in to their Facebook accounts, the conversations will be saved in Messenger. Otherwise, they can message you as a guest user.
There are two parts to complete the installation. First, you will set up Chat Plugin from your Facebook Page, then you will add the code for the plugin to your website. If you’re having trouble loading Chat Plugin, use our diagnostic tool to check for errors. This diagnostic tool will identify common issues and help you resolve them.
¶ Set up Chat Plugin from your Facebook Page
- Go to your Page's Settings and click Messaging.
- Under Add Messenger to your website, click Get started.
- From here, you can either:
Install manually by clicking Setup. From here you can select your language, add your website domain(s), and copy the code to paste on your website.
Follow the Add Chat Plugin to your website steps below based on your chosen website builder and paste the code on the page(s) you want the Chat Plugin to appear.
- Under Start a conversation, you can create a welcome message and add automated responses for frequently asked questions.
- Under Customize Your Chat Plugin options, you can customize the color, alignment, and expansion settings.
¶ Script insert to Starfish Editor
- Open the website editor on the website you want the chat to appear.
- Press on the top left menu.
- On the bottom end of the menu, press on code.
- Insert the copied script in the header section.
- publish your site.
- Start chatting.
¶ Learn more
YouTube guides for Facebook Chat Plugin
About the Facebook Chat Plugin